Return & Refund Policy

Your Satisfaction, Our Guarantee

At Satishree, we stand by the quality of our hand-block printed sarees, and your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy to ensure your shopping experience remains delightful.

Return Period:
You have 7 days from the date of delivery to initiate a return for your purchase.

Return Process:
To initiate a return, please write to us at contact@satishree.com within 7 days of receiving your order. Kindly include an unboxing video and clear pictures of the product, clearly showing any defects or issues. This visual documentation helps us understand the concern better and expedite the return process.

Eligibility Criteria:
To be eligible for a return, the product must be unused, unwashed, and in the same condition as received. It must also be in the original packaging with all tags, labels and invoice intact.

Refund Process:
Once we receive your return request and approve the return, we will provide you with instructions on how to return the product. After receiving the product at our store and inspecting the item, we will initiate a full amount refund to your original payment method. Please note that the refund processing time may vary based on your payment provider.

Exchanges:
At this time, we do not offer direct exchanges. If you wish to exchange an item, you will need to initiate a return as per our policy and place a new order for the desired item.

Contact Us:
If you have any questions about our return policy or need assistance with a return, please contact our customer support team at contact@satishree.com. We are here to help and ensure your satisfaction.

At Satishree, we are committed to providing you with the finest hand-block printed sarees, and our return policy reflects our dedication to your happiness and confidence in our products.

Thank you for choosing Satishree.